After a long discussion, along with some tests, I was put a progressive plan to help me (crossing fingers and toes!!) get pregnant. I honestly feel like I wasted very important years by seeing Dr. Merril (no other doctor at AWC is a refection in this post).
I have never written an online review, especially a negative one, but women out there who suffer fertility issues, coupled with the pain of endometriosis - well, I know your frustrations and heartache, but there is hope!
I absolutely love everyone here! Dr. Lewiston always goes above & beyond for her patients & I love Nurse Nicole! They're always inviting & have your best interest at heart! Both of their ultrasound techs are great! Jessie has gone the extra mile to take care of us and our little one! Thank you all!
Another one of my favorite things about this clinic is you only have one doctor who sees you for every scheduled appointment instead of a rotation of doctors. I, personally, found that incredibly comforting.
The lobby is also always very clean and welcoming.
First impressions truly are everything. When I first found out I was pregnant I called around the valley looking for an OB/GYN clinic I felt I would be truly comfortable at. The receptionist I talked to was so kind, understanding, and did not make me feel like I was wasting her time, unlike a few of the other clinics I had called before hand unfortunately, as she entered me into the system and helped me figure out what needed to be done.
After moving out of the valley and connecting with Billings Clinic in Billings and Bozeman to help with ongoing fertility issues, specifically endometriosis, the care was night and day compared to Alpines Women's Center. My new doctor took her time, listen to me, and actually reviewed my records! I didn't feel rushed or not taken seriously. She gave me helpful information, not just the "getting pregnant will help with your pain and symptoms" spiel. I felt heard, supported, but most importantly, hopeful. Imagine that!
Most unprofessional medical facility I have ever been to. I scheduled my appointment (which is very hard for me to do seeing as how I have three jobs), then got a call saying that they needed to reschedule me because my doctor had to go into surgery. That's fine, I get that. I was supposed to have my exam, go pick up a medication, then come back so they could administer it to me. They rescheduled me the following week kind of later in the day so I wasn't sure if I would have time to have my full appointment so the lady I talked to said someone would stay late so I could get my medication. I showed up to my rescheduled appointment, had my exam, and it was 10 minutes until they were supposed to close. The nurse told me she would call in my prescription and go ahead and pick it up. My prescription never came in so I just headed back to the center and everyone was gone, even though I was told that 1. someone would stay late to administer my medication and 2. I should get pick up my medication and come back even though they were about to close. They could have called me and told me that they were going to close up so I didn't waste so much time waiting around for my prescription to come in. I called the next day and the "office manager" seemed like she didn't care and offered no compensation of any sort. She said she was already moving their schedule around to fit my schedule yet (acting like that was some sort of appropriate compensation for wasting my time and gas) when I told her my availability she told me they couldn't do that. So literally no compensation whatsoever. Very unprofessional and I now see why this facility has received such poor reviews.
I am so thrilled to have found this clinic and cannot say enough positive things about it! Everyone here is an absolute joy and I actually look forward to my doctor appointments since going here.
I chose Dr. Merrill as my primary and she has been nothing short of amazing. No matter what I always get nervous going to see the doctors but the way she talks with you and how she carries herself really puts one at ease. I have also been seen by a couple of the other doctors with the clinic due to unplanned hospital visits and they too were very helpful and reassuring.
I am unable to have the doctor I want to deliver my child because of an old collection bill that has been paid for years, plus interest. I was 18 and didn't have much money but was having some medical issues. They said I am unable to be seen from now and forever. They must care more about money. This so called policy is bullshit. I have great insurance, money's not an issue, and I am obviously more grown up to afford healthcare and this is how I'm treated.
Alpine Women S Center is a US Doctor based in Whitefish, Montana. Alpine Women S Center is located at 2002 Hospital Way, Whitefish, MT 59937, USA.
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